Privacy Policy

Information We Collect

  • Personal Information
    – Name, email address, job title, employer, phone number
    – User credentials (for login and account creation)
    – Certification data, course completions, and assessments
  • Usage Data
    – Device/browser info
    – IP address and location (approximate)
    – Interaction data (clicks, course progress, time spent)
  • Optional Information
    – Profile photo
    – Feedback, survey responses, or support tickets

How We Use Your Information

  • Provide access to training content and track progress
  • Send course reminders, updates, and certificates
  • Customize your learning experience
  • Respond to support inquiries
  • Improve and enhance our Services
  •  Comply with legal or regulatory requirements

Sharing of Information

  • Your employer or training administrator (to track compliance)
  • Third-party vendors (e.g., LMS providers, analytics tools) under confidentiality agreements
  • Law enforcement or legal entities when required by law
  • We do not sell your personal data.

Data Security

We use industry-standard encryption and access controls to protect your data.

Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze usage.

Your Rights

  • Access, correct, or delete your data
  • Opt-out of non-essential emails
  • Withdraw consent at any time (note: this may affect your access to training)
  • To request data changes, contact: support@skillcareconnect.com

Data Retention

We retain data as long as necessary to fulfill training, compliance, or legal obligations.

Children's Privacy

Our platform is intended for users 18 years and older.

Changes to This Policy

We may update this policy periodically.